Privacy policy

Information we collect

We collect a few kinds of information when you use this site:

• Identifiers you give us, like your name, phone number, and email address.
• Project details you choose to share, like your address, yard size, and what you want installed.
• Internet and device data collected automatically, like your IP address, browser type, the pages you view, and how you found us. This comes from cookies and similar tools.

We get this information in two ways. You give some of it to us directly when you fill out our quote form, call, or email. The rest is collected automatically by the analytics and advertising tools on the site.

Usage information may be collected in aggregate to understand how visitors use the site. This information does not identify you personally.

How we use it

We use the information we collect to:

• Respond to your quote requests and questions.
• Prepare estimates and follow up about your project.
• Keep the site working well and make it better.
• Measure our advertising and see which pages people find useful.

Text messages and SMS

When you give us your phone number and opt in through a form on this website, by text, or in person, you agree to receive SMS text messages from HaloTurf. Your phone number is always optional. You never have to give it to us to request a quote.

These messages may include quote follow-ups, appointment and scheduling confirmations, and updates about your project. Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or service.

You can opt out at any time by replying STOP to any message. You will get one confirmation message and no further texts. For help, reply HELP to any message or email us at sales@haloturf.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share it with the service providers that help us run our business, such as our messaging and CRM providers, only so they can deliver these messages for us. Text messaging opt-in data and consent are not shared with any third party.

Cookies, analytics, and advertising

Like most websites, we use cookies and similar tools to see how visitors use the site and to run our ads. Some of these tools come from other companies, such as Google and Meta.

These ad tools can share a small ID, like a cookie ID, with ad platforms to reach people who may want turf. California law calls this “sharing,” even when no money changes hands. You can opt out any time in the next section.

Do not sell or share

We do not sell your personal information for money. Because our advertising tools can “share” data as described above, we give you a clear way to opt out on our Do Not Sell or Share My Personal Information page.

We also honor the Global Privacy Control automatically. This is a signal your browser or a privacy extension can send. If we get it, you are already opted out, and you do not need to do anything else.

Your California privacy rights

If you live in California, you have the right to:

• Know and access. Ask what personal information we have collected about you.
• Delete. Ask us to delete the personal information we hold about you.
• Correct. Ask us to fix information that is wrong.
• Opt out. Tell us to stop selling or sharing your information.
• Fair treatment. Use any of these rights without being charged more or given worse service.

How to exercise your rights

You can make a request by email at sales@haloturf.com. We may need to confirm who you are first, so we do not share your information with the wrong person. You can also ask someone to make a request for you.

How we protect your information

We take reasonable steps to keep your information safe. Information you submit through this website travels over an encrypted HTTPS connection. Access to your personal details is limited to the people who need it to serve you, and we store it on secure systems. No method of sending or storing information over the internet is completely secure, but we use commercially accepted measures to protect what you share with us.

Data retention

We keep the details from your quote or message only as long as we need them to serve you, run our business, or meet the law. When we no longer need your information, we delete it or make it anonymous.

Third parties and service providers

Our quote form runs on a third-party platform, GoHighLevel (also called LeadConnector). That platform handles your form for us so we can follow up. We also use Google and Meta for analytics and ads, under their own terms.

Children

This site is meant for adults planning a turf project. It is not directed to children under 16, and we do not knowingly collect information from them. If you think a child sent us information, contact us and we will remove it.

Changes to this policy

We may update this policy as our site or the law changes. We review it at least once a year and post the new date at the top. Please check back now and then.

Contact

Questions about your information, or want it removed? Email sales@haloturf.com.